Case Study 01
Vertex AI Knowledge Agent for a small business (Mantova, Italy)
A secure internal agent trained on ~25,000 documents—turning company history into answers, quotes, and decision support.
Problem: scattered knowledge
Data: PDFs, emails, accounting exports
Timeframe: 2009 → today
What changed: it feels like having an ultra-competent employee who remembers everything.
Staff can retrieve accounting context from 2009 and generate quotes in seconds—without hunting through folders.
What we built
- A private AI agent on Google Vertex AI, trained on ~25,000 internal documents
- Retrieval + structured knowledge layer (accounting history, clients, suppliers, pricing patterns)
- Role-based access + audit-friendly interaction design
- Quote drafting: “based on similar jobs 2018–2024” → draft + references in seconds